Every missed call is the next contractor's job.
An AI voice agent built for the trades. It picks up when you're on a roof, under a sink, or off the clock — books the job to your calendar, answers the usual questions, texts you the lead, and only rings your cell when it's a real emergency. Based in Kitsap County. One flat price. Cancel anytime.
Talk to a live AI agent right now, no signup. Or book a 20-min call and I'll build you a free working demo before you decide.
A live demo agent built for a sample heating & air company. Call it right now, no signup — hear exactly what your customers would experience, then let it book you a call with me if you like what you hear.
(360) 517-7524Live trades demo · Harbor Heating & Air
When the phone rings and you don't pick up, the customer dials the next contractor.
You're on a roof. Under a sink. Elbow-deep in a panel. Driving between jobs. The phone rings — rings again — and a homeowner with a real problem and money to spend hangs up and calls the next listing on Google. Three rings is all it took.
Most trades miss 60% or more of inbound calls — because the work itself keeps your hands busy. Every one of those calls is real money: a service call, an estimate, an emergency job worth $1,200–$4,500. Stack a year of those up and the lost revenue is usually larger than every other line on your P&L combined.
And the caller doesn't try again. They go to whoever answered first.
Honest take: a real human voice picking up live is always the best version of a phone call. But humans miss calls — that's the whole problem. For the moments your line would otherwise go to voicemail, the choice isn't AI vs. a warm human. It's AI vs. nothing. And AI wins every time.
Why this matters.
Independent research on inbound call performance for small and mid-sized businesses:
Sources: 411 Locals · Industry research (PATLive aggregation) · Voicemail abandonment research
Four jobs. Done well. Nothing more, nothing less.
I keep scope tight on purpose. Voice agents that try to do everything end up doing nothing well. The agent does these four things, every time, reliably:
Books jobs to your calendar
The agent checks your calendar live, offers real available slots, and books the service call or estimate straight in. The customer hears confirmation in real time. You get the alert and the event on your calendar before they hang up.
Answers your top questions
Hours, service area, ballpark price ranges, what you do and don't service, payment methods, how soon you can get a truck out there. Whatever your top 5-10 questions are — tuned to your trade and your actual business.
Texts you the lead, instantly
For everything outside its scope, the agent collects name, callback number, the job in the caller's own words, and urgency — then sends it to your phone as a text the moment the call ends, with email backup. You're in the field, not at an inbox. No more "they didn't say what they wanted."
Routes emergencies to your cell
Burst pipe at 11pm. No heat in January. Panel sparking. The agent recognizes the emergency keywords you define, attempts to reach you live, and only takes a message if you don't pick up. You decide what counts as an emergency — and those are the only calls that ring through.
Built on transparency. Always.
Modern voice agents sound remarkably natural — that's part of what makes them work. But realism without honesty is a trust problem waiting to happen. Every agent I build follows three non-negotiable rules:
Always discloses it's AI
Every call begins with the agent identifying itself as an AI assistant. No deception, no "let me check with my supervisor" tricks. If a caller asks point-blank, the agent confirms. This keeps your business compliant with FTC guidance and applicable state laws — and, more importantly, keeps the trust of every customer who calls you.
Always confirms before booking
The agent reads details back to the caller before locking anything in. "So that's Tuesday at 2pm for an estimate at your home address — is that right?" Tight confirmation kills the most common voice agent failure mode: confidently mishearing a key detail and booking the wrong thing.
Always falls back to a human
Anything outside the agent's scope — an unusual question, a complex situation, an explicit request to speak with you — routes to a message and an email that gets you all the context. Better to hand off cleanly than guess.
Three steps. You hear the agent before you pay a dollar.
No long discovery phase, no surprise change orders. A 20-minute call, a working demo built for your business, and a clean path to live.
20-minute call
We talk through your business — what calls you're missing, what counts as urgent, what a typical inbound call sounds like. If your business isn't a fit for a voice agent, you'll hear that on this call. No pressure, no pitch deck.
I build a working agent for your business
Within a few days of the discovery call, I send you a phone number to call. It's a real, functioning voice agent for your business — your services, your hours, your tone. You hear exactly what your customers would hear. If it's not a fit, you've spent zero dollars and 20 minutes.
Refine, forward, go live
If you want to move forward, we tighten the details — your calendar connection, urgent-call routing, the few things the demo got wrong. You forward your business line to the agent on whatever conditions you want (no-answer, after hours, always). I monitor real calls and tune the agent as patterns emerge.
A voice agent vs. the alternatives.
Most trades pick between four options when their phone rings off the hook. Here's how they actually stack up:
| AI IN TEAM Voice Agent | Answering Service | Hire a Receptionist | Voicemail / Do Nothing | |
|---|---|---|---|---|
| Monthly cost | $500 | $200–$400 | $3,000–$5,000+ | $0 |
| Books appointments | Yes — live to your calendar | No — messages only | Yes | No |
| Answers your FAQs | Yes — tuned for your business | No — generic script | Yes | No |
| Texts you the lead instantly | Yes — SMS to your cell, email backup | Sometimes — varies by plan | Depends on hire | No |
| Routes urgent calls live | Yes — rings your cell | Sometimes — via dispatch | Yes | No |
| Available 24/7 | Always | Depends on plan | Business hours only | Always rings to nothing |
| Multilingual | Yes — bilingual included | Rare | Depends on hire | No |
| Time to deploy | 7–10 business days | 1–2 weeks | Weeks to months | Already deployed |
| Scales with call volume | Yes — flat fee, no per-call charges | Per-message billing | Hire more people | n/a |
| Discloses it's AI | Always — on every call | Human | Human | n/a |
How much does a missed call actually cost you?
Most owners don't know. They think a missed call is a missed call. It isn't — it's a homeowner who called the next contractor on the list. Move the sliders to your numbers and see what the math says. (An average trade job runs $150–$1,000; emergency work often $1,200–$4,500.)
These are estimates, not promises. Actual recovery depends on your industry, call quality, agent tuning, and how quickly you act on routed messages. The 50% recovery figure is a deliberately conservative working estimate: voice agents pick up ~99% of calls, but not every caller converts to actual booked work. Your number could be higher or lower. The calculator is here to give you an honest order-of-magnitude feel, not a guarantee.
Built for the trades, where missed calls cost real jobs.
I focus on one kind of business: trades and home services. Your hands are busy by definition — that's the work — and every call that hits voicemail is a job that goes to the next contractor. This is built for:
Mechanical trades
- Plumbing
- HVAC
- Electrical
- Appliance repair
- Septic & drain
- Garage doors
Exterior & structure
- Roofing
- Siding & gutters
- Windows & doors
- Fencing & decks
- Concrete & paving
- Pressure washing
Build & restore
- General contracting
- Remodeling
- Restoration & mitigation
- Painting
- Flooring
- Handyman services
Grounds & property
- Landscaping
- Tree service
- Pest control
- Pool & spa service
- Excavation
- Junk removal & hauling
Run a different kind of trade or home-service outfit? If your hands are busy when the phone rings, it fits. Best way to find out is a 20-minute call.
One flat price. Cancel anytime.
One offering. One setup fee — split into two payments so nothing is due in full up front. One monthly retainer that doesn't start until the agent has already been working for you for 30 days. No tiers to compare, no minute tracking, no overage charges, no contract. Add-ons only if you need them.
Then a $500/month flat retainer that begins 30 days after your final setup payment — your first month live is on us. Cancel anytime, no notice required.
- Custom AI agent built for your trade and your inbound calls
- Job booking straight to your calendar
- FAQ knowledge base tuned to your business
- Bilingual support — English plus one additional language, included
- Instant SMS lead alerts to your cell, with email backup
- Emergency-call live transfer to your cell
- Dedicated phone number
- Monthly report: calls answered, leads captured, jobs booked, estimated revenue recovered
- Ongoing tuning & support
Optional add-ons
Pricing exclusive of applicable state and local sales tax. Washington-state clients: sales tax added at invoicing per WA Department of Revenue rules. SMS lead alerts activate once carrier registration (A2P 10DLC) clears — typically 2–3 weeks, started during your build; email alerts cover you in full from day one.
One thing worth saying out loud about voice agents: this is the worst they will ever be. The technology improves every month. The agent you deploy today gets quietly better as the underlying models do — you don't pay extra, you don't restart. The downside risk is small. The upside curve is real.
Hi, I'm Steven. I help trades stop missing calls.
Based in Silverdale — serving Kitsap County, the Puget Sound region, and trades across the Pacific Northwest and the United States.
Voice agents are finally good enough to put in front of paying customers without making your business look bad. That's a recent shift, and not every business is the right fit yet. If yours isn't, I'll say so on the discovery call — better to hear that before the build than after.
When you hire me, you talk to me. I do the discovery call. I build you a working demo for free, before you pay a dollar — you hear exactly what your customers would hear. If you move forward, I build the production agent around your actual business: your services, your tone, your top questions, not a generic template. After launch I monitor real calls and tune the agent as patterns emerge. When something needs adjusting, you message me — not a ticket queue — and I fix it.
What this looks like in practice: one direct relationship from discovery call to launch and beyond. One flat price. Cancel anytime. An agent that sounds like it belongs to your business, doing four jobs reliably and getting out of the way of everything else.
Frequently asked questions.
Yes — and that's the design. Modern voice agents sound natural enough that callers often don't notice at first, but I'd rather your agent be upfront than ambiguous. The standard greeting I write makes it clear it's an AI assistant, framed as a feature: "Hi, this is your AI assistant for [Business Name]. I can book you in right now or take a message for [Owner]."
If you'd prefer a different posture, that's a conversation for the discovery call. Some businesses want explicit disclosure; others want it light. Your call.
Honest question back: is no one answering more personal than an AI answering? Most trades miss 60%+ of inbound calls — you're on a roof, under a sink, driving between jobs. The choice isn't AI vs a warm human voice on every ring — it's AI vs voicemail.
A tuned voice agent that books the appointment and answers the question is more personal than the dead air a caller currently hits. And on the calls a human does pick up live, nothing changes — the agent only steps in when the line would otherwise go to voicemail.
One flat price, structured so you're never paying for something you haven't seen working. The $750 setup fee is split in two: $375 to start the build and $375 at go-live, when your agent is answering real calls. The $500/month flat retainer doesn't begin until 30 days after your final setup payment — so your first month live is effectively on us. You see the calls answered and the leads captured before the monthly billing ever starts.
No per-minute charges, no overages, no contract. Your card is kept on file at signup and the retainer starts automatically at day 30 — and you can cancel anytime before or after that, no notice required.
Three layers of protection: (1) tight scope means the agent only handles what it's been tuned for — everything else routes to a message; (2) confirmation pattern means the agent repeats key details back to the caller before booking ("So that's Tuesday at 2pm for an estimate at your home address?"); (3) I review every call in the first 30 days and tune the prompt as edge cases come up.
For the things I can't fully prevent — an unusual question, a difficult accent, a noisy line — the agent's fallback is always to take a message and route to you with full context. Better to hand off cleanly than guess.
No. Your existing business number stays exactly as it is. The agent gets its own dedicated phone number, and your line forwards to it under conditions you choose — on no-answer (most common), after hours only, or always. We can change the rules anytime.
Answering services take a message and forward it. That's it. They don't book appointments, don't answer your customers' questions, don't know your service area, and the message detail varies wildly depending on who picked up that day.
A voice agent actually handles the call — books on your calendar, answers with your business's information and tone, and only routes to you when it should. It also costs less than most answering services and runs 24/7 with no holidays, sick days, or hold times.
The moment a call ends, the lead details — caller name, callback number, the job in their words, urgency — land as a text on your cell, with a full copy to your email. You're in the field; texts get seen, inboxes don't.
One logistics note: US carriers require business texting to be registered (a process called A2P 10DLC) before custom messages flow reliably. The carrier review typically takes 2–3 weeks and I start it during your build, so SMS may land shortly after launch rather than on day one. Email alerts cover you in full from the moment the agent goes live, and the agent can still text callers a booking link during a call from day one.
Yes — bilingual support is included at no extra cost. The agent runs in English plus one additional language of your choice (Spanish is most common, but French, Mandarin, Portuguese, Japanese, Vietnamese, and many others are available). Detection happens mid-call, so the conversation switches automatically when the caller does.
For trades, auto, restaurants, and personal-care businesses serving bilingual customer bases, this can be the highest-impact differentiator a small business has — and including it in the standard offering is the right thing to do for the communities your customers come from.
One note: not every language pair stacks with English on the underlying voice platform — in rare cases a specific combination isn't available yet. If your preferred language has a stacking limitation, we'll figure out a workable setup on the discovery call.
Most builds go live within 7-10 business days of the discovery call, depending on how quickly we can pin down your services, hours, FAQs, and how you want emergency calls routed. SMS carrier registration (A2P 10DLC) runs in parallel and typically clears within that same window.
Once your agent is live, the first few weeks are when most real refinement happens — based on the patterns of actual calls coming in. After that, the monthly retainer covers ongoing tuning, edge-case handling, and adjustments as your business changes.
Cancel anytime. No notice required, no penalty, no contract holding you in. If you cancel during the free 30-day period before your first retainer charge, you owe nothing further. On termination I'll provide a CSV export of all call logs and message data within 30 days of your request. Setup fees are non-refundable once the agent is built and deployed.
The next missed call is the one that matters.
The phone is going to ring tomorrow while you're on a job. Maybe you'll catch it. Probably you won't. The homeowner waits three rings, hangs up, and dials the next contractor. That's how the missed-call tax adds up — one job at a time, mostly invisibly, until you look at the year and wonder where the revenue went.
Imagine if every one of those calls was answered. The job on your calendar before you're off the roof. The question handled in your business's voice. The lead texted to your cell the moment the call ends. The emergencies — and only the emergencies — ringing your phone. That's all this is.